Privacy Policy

Information We Collect

We collect the following types of personal information:

• Email address
• First and last name
• Phone number
• Billing and shipping address (street, city, state, ZIP/postal code)
• Payment information (processed securely through Shopify Payments)
• Device camera access, with your permission

We also automatically collect certain usage data when you use the Service, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send transactional and promotional emails (you may opt out at any time)
• Improve and personalize your experience on our Service
• Analyze usage trends through analytics tools
• Serve relevant advertisements, including retargeted ads
• Comply with legal obligations

Tracking and Analytics

We use Google Analytics to monitor and analyze traffic on our Service. Google Analytics collects information such as how often you visit, what pages you visit, and what sites you visited before coming to ours. Google's use of this data is governed by Google's Privacy Policy.

We also use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse cookies or alert you when cookies are being sent.

Email Communications

We send emails through Klaviyo. By providing your email address, you consent to receiving communications from us. You may unsubscribe at any time by clicking the unsubscribe link in any email. Klaviyo's privacy practices are governed by Klaviyo's Privacy Policy.

Advertising and Remarketing

We use Facebook (Meta) to serve targeted advertisements to users who have previously visited our Service. Facebook may use cookies and tracking pixels to deliver these ads. You can opt out of interest-based advertising through your Facebook Ad Settings or through the Digital Advertising Alliance at aboutads.info.

Payments

We process payments through Shopify Payments. When you make a purchase, your payment information is transmitted directly to Shopify and is not stored on our servers. Shopify's data practices are governed by Shopify's Privacy Policy.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our Service, conducting our business, or serving you — provided they agree to keep your information confidential. These include Shopify, Klaviyo, Google, and Meta.

We may also disclose your information when required by law or to protect the rights, property, or safety of Plant Shop Company LLC, our customers, or others.

CCPA / CPRA — California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• The right to know what personal information we collect, use, disclose, or sell
• The right to delete your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at cs@eurae.com.

CalOPPA — California Online Privacy Protection Act

In accordance with CalOPPA: users can visit our site anonymously; we post a clear privacy policy link on our homepage; users will be notified of any policy changes on this page; and users may update their personal information by contacting us directly.

We do not honor Do Not Track (DNT) signals, as there is no consistent industry standard for compliance.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove it.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use commercially reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the date at the top. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please reach out: