Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Refund And Return Policy 

We want you to feel confident trying Eurae. That’s why we offer a 30-day refund window on your first order. You have 30 days from the date your order is delivered to request a refund.

This guarantee applies only to your first purchase with us.

The order you are requesting a refund for must be the first order you’ve placed with Eurae.

Contact us at cs@eurae.com

Once we receive and inspect the return, refunds are issued back to your original payment method within 5–10 business days depending on your bank. 

You will receive a full refund for the value of your Eurae, less $5 to help cover warehousing and processing costs.

Please note that any initial shipping charges are non-refundable.

Damaged or Defective Items

Please check your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us right away so we can make it right as quickly as possible.

Non Returnable Items

Some items aren’t eligible for return, including opened or used consumable products. If you’re unsure whether your order qualifies, reach out to us before submitting a request at cs@eurae.com

Subscriptions

Submitting a refund or return request does not automatically cancel your subscription.

If you no longer wish to continue, your subscription must be managed separately through your account in the portal on our website under
"Manage Subscriptions"

Cancellations

We do not cancel orders after they have been placed.

Similarly, we do not cancel subscriptions for customers.

We provide an always-available account portal on our website where customers can manage their subscriptions with just a few easy steps.